Privacy Policy
Last Updated: May 16, 2025
At Sunset Home, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect information that you provide directly to us when making a reservation, including: name, email address, phone number, and payment information. We also collect certain technical information automatically when you visit our website, such as IP address, browser information, device information, and cookies.
Facebook Pixel and Conversions API
We use Facebook Pixel and Facebook Conversions API to help us understand how visitors interact with our website and to improve our marketing efforts. This technology collects data including: IP address, user agent (browser information), Facebook browser and click IDs, and in some cases, location information such as postcode, city, and region (which are securely hashed before sharing). This data helps us deliver more relevant advertisements and measure the effectiveness of our marketing campaigns.
How We Use Your Information
We use your information to: process your booking, communicate with you about your stay, improve our website and services, personalize your experience, deliver relevant marketing content, and comply with legal obligations.
Data Security
We implement appropriate security measures to protect your personal information. Sensitive information is encrypted or hashed before transmission to third parties.
Information Sharing
We do not sell your personal information. We share certain information with service providers who help us operate our business, including Meta (Facebook) for advertising purposes. These service providers are bound by confidentiality obligations and are restricted from using the information for other purposes.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent banner.
Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise these rights, please contact us using the information provided below.
Contact Us
If you have any questions about our Privacy Policy or how we handle your information, please contact us at privacy@sunsethome.rs.